Free Shipping for order over $45

• For instock products: Please allow 2-4 weeks for snail mail shipping
• For pre order:generally the production time would be 1 to 2 months.Estimated transit time 5-20 days
• For Design service:Depends on complexity, usually takes 3-7 working days

Final shipping cost is on the basis of country or region. We cooperate with USPS/FedEX/DHL/E-EMS/CNE etc

Delivery：
Please notice the update on shipment, when you receive your parcel don't hesitate to share your feeling with us.

We have high quality control standard to make sure all the products we ship in perfect conditions, however, a return or an exchange request is unavoidable.

Return/Exchange Guidelines

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.If you’re not 100% satisfied with the items or merchandise is defective or damaged you received,please Contact Us within 14 days, indicating the item(s) you would like to return and the reason, attach photo(s) for quality problems, so that we can evaluate the issue and make it right.We do not offer Freight To Collect service for the packages returned to us. The returns will be made at your own cost.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

EU buyers' return policy will be consistent with the EU local law.
You can always contact us for any question at :info@gaopengtoy.com.

Except for products that are clearly indicated as designed and produced by us; all products on the website are not official products of the brand, the trademarks remain the property of their copyright owners and the website is only used to indicate to whom the products apply. If the copyright holder has any objections to the use of the website, he or she may contact the website for this purpose.