For instock products: Please allow 2-4 weeks for snail mail shipping

Final shipping cost is on the basis of country or region. We cooperate with USPS/FedEX/DHL/E-EMS/CNE etc

Delivery：
Please notice the update on shipment, when you receive your parcel don't hesitate to share your feeling with us.

Return/Exchange Guidelines

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.If you’re not 100% satisfied with the items or merchandise is defective or damaged you received,please Contact Us within 14 days, indicating the item(s) you would like to return and the reason, attach photo(s) for quality problems, so that we can evaluate the issue and make it right.We do not offer Freight To Collect service for the packages returned to us. The returns will be made at your own cost.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

EU buyers' return policy will be consistent with the EU local law.
You can always contact us for any question at :inquiry@gaopengtoy.com